What is Localizer?

Localizer is a multilingual software product designed for websites and web applications. People love to read online content in their own native language, so why not make your website or web application multilingual now by using Localizer!


How can Localizer help my business?

With our software, you can gain access to millions of new customers in new markets all around the world by making your website multilingual. At the moment your website is probably just in one language. That’s okay! But we can help you reach more customers by making your content available in multiple languages.  


How does Localizer compare to its’ competitors?

Localizer has two distinct key features that make it a truly unique product:

It serves your translated content completely SEO friendly. Localizer also has an automation feature that allows you to streamline your everyday translations. This means, if you have continious stream of new content, you have the option to automate all of these translations without you having to manually select and approve them.


How do I install Localizer?

Just add one line of code to your website and the software is installed. You can find detailed help for installing Localizer with various platforms at our Integrations page

How long does it take to install Localizer?

It takes a couple of minutes. Even if you are not a developer, you can still set it up with our easy-to-follow instructions on our support pages. You also have the option to send the integration instructions to your developer with one click.


How does Localizer work?

Once you launch Localizer editor, you can use the translation interface to begin translating your website.
Let’s say you want to translate a paragraph of content on your Home page. Just open up the editor and click on the paragraph to translate it. It really is that easy!


What is the difference between edit and browse mode?

The Edit Mode is where you can edit, translate and localize your site. In Browse Mode you browse through your site as if it is a normal website.


How does Localizer change languages?

It’s really simple. Localizer is smart and detects what language a user is using on their web browser and switches it to their language. Users also have the option to switch between languages through the language selector widget.


What are your translation options?

There are three translation options. You can choose to DIY Translation, Machine Translation or Human Translation. Human translation takes advantage of Localizer’s global network of professional translators. Also, we provide you with a translation interface that easily let’s you communicate with your translators. Machine translation uses Google Translate to translate your content, and DIY (Do-It Yourself) means you do the translation yourself.


What about if I want to set the translation tone?

You have full control over your translations. If you choose the human translation option - this will connect you with Localizer’s global network of translators. There are four translation tone options to choose from: Casual, Formal, Informal and Business. By selecting one of these four, your translator will know the tone you want for your translations.


How do I set the translation tone?

Once you’ve launched Localizer’s editor, head on over to Site Settings under the My Account dropdown menu. You will notice the General Tone of Translations option; you can choose the tone here.


Who does the human translations?

If you choose to use the human translation option, Localizer sends your content to Gengo and then publishes your translated content for you. Companies like LinkedIn, Etsy, Airbnb, and The Huffington Post all use Gengo. Rest assured, your content is in safe hands.


How long does it take for my content to be translated?

On average, it takes around two hours for your content to be translated. In many cases it is much faster than this.


What happens if I don’t like a translation?

If for some reason you are unsatisfied with any translation, you can request that the translation be redone within 72 hours. To request this change, select Reports located under My Account on the top right hand side on your screen. Click Human Translations. Down the page you’ll notice Change; you can make your changes here.


Do you provide any translation metrics?

Localizer provides you with a comprehensive breakdown of all translations that have taken place on your website. Under My Account, select Reports. By choosing the Translations option, you can view your translation breakdown there.


What else do the translation metrics show?

They also show you the total number of translations by language, character count and average translations based on the selected date range.


Can I customize fonts and text sizes in different languages?

Yes. First, open up your source code; adjust your fonts, text etc. In Localizer’s editor, click Settings on the language you would like to edit. You will see a drop down setting called Localize CSS. Just paste your code here to customize.


Can I change my SEO Meta Tags?

Localizer automatically populates your Meta Tags from your website and makes them SEO friendly. If you would like to customize your Meta Tags, under language Settings, select Advanced Settings – you can customize them here. 


What are language switch rules?

These are rules that allow you to perform certain customizable actions. For example, if you select Switch to a Users’ Browser Language, Localizer will detect what language your visitors are using and then display your content in their language - based on the rules that you have applied.
Think of it as a way to create rules that communicate with Localizer, and tell it what to do and when to switch your languages.


What is domain delegation?

This allows you to point a domain to a certain language. For example, http://localizer.co could point to http://jp.localizer.co (the Japanese version of Localizer). You can choose to create subdomains like the example above – or purchase your own domain name for international variations of your site and point them there.


Where can I point my subdomain?

Select the language and click on Settings. Under the settings option, you will notice the Advanced Option - select this. Click ‘Assign a Domain for This Language’ and point your domain name here.


Do you have any SEO domain delegation tips?

Yes we do. Not only can you target countries with different languages, you can also target countries that speak the same language. For example, if you have an American website and you want it to rank higher in search in Australia, just create an Australian subdomain and point your website there. For example http://yoursite.com can point to http://au.yoursite.com.


Does Localizer automate translations?

Yes, it does. Localizer automatically detects when you have new content and then it translates it for you.  Simply add the XPath code to the specific part of your site that you would like to automate.


Do you have any tips to automating translations?

Sure. For example, you could add the XPath code to the product pages on your site - and automate this with human translation. To reduce translation costs, you could add the XPath code to your blog comments section of your website and use machine translation (machine translation is free). This will automatically detect and translate your new content for you.


Do any other companies fully automate translations?

Localizer is the first company to develop this technology. The automation feature is great as it provides businesses with a seamless way to fully automate their translation workflow. Manage your language, automate it in other languages, and let Localizer take care of the rest.


How can I add the XPath code to my site?

Click on the text you would like to translate. On the right hand side, you will notice Automation. Select this and choose your Preferred Translation Method (machine translation or human translation). If you want to automatically translate to multiple languages at the same time, check the box ‘Translate to Multiple Languages.’
Next, click on Advanced – you will notice an XPath code appears. Just add the XPath code to any particular section of your website that you would like to automate. For example, you can add this code to the testimonials section of your site and select ‘machine translation’ as your preferred translation method.


Where can I see my automation rules?

Under My Account, click Automation to review or change any rules that you have previously set up.


What are dynamic numbers?

Dynamic numbers are numbers that can change according to user actions. For example, on a shopping cart page you may see the following text ‘you have 5 items in your basket’. In this case 5 is a dynamic number (i.e. a user can add or subtract an item via the shopping cart). If this option is not selected in this circumstance, the quality of the translation will be affected. 


What is Ignore ID?

On many content management systems the ‘ID’ in running in the background conflicts with our system's attempt to bulk translate your website.
If you notice that bulk automation has not been applied throughout your website, check this option and see if it works.


Can I localize images?

Yes. Click on the image you would like to localize. Then, Replace the Image URL with the new URL.
Please note: you will have to create the image URL by yourself. Here’s a tip - if you are targeting more than one country, remember to localize the images in other languages as well.


Why is image localization powerful?

To use an example - if you have a website that sells sun tan lotion, you can use images from different countries to specifically target that particular audience and deliver a truly native brand experience.  


Do you have any text or image localization tips?

Of course! Localize your product testimonials, including photos and location. You can even do this for English-speaking countries.


Do you translate images?

No we do not. Unfortunately, you will have to do this yourself.


Do you have a language widget?

Yes, Localizer has a language widget that allows you to display different languages on your website. Under My Account, select Dashboard. Then select Widget. Make sure to save your changes once you have customized your language widget.


Can I customize the language widget?

Yes, you can. You can customize the widget’s color, including the background color, as well as the color of the text very easily. Some people may prefer to display the language text in white; whist others’ may prefer to display it in black. We leave that decision to you.


Is there anything else I should know about the language widget?

You can also edit other options like the size of the language widget button and whether or not a flag is displayed along with the widget. If you do not want to use flags, make sure you unselect the Use Flags box.


What happens if I do not want to display a language widget?

That’s okay. Just select the Hidden option under Placement to hide your widget.


How can I add a language?

Once you enter your website URL and start using Localizer, the first thing you will notice is the Add Language box located on the top left. This is the option that allows you to add new languages.


Can I add a language more than once?

No. You only need to add languages to your website once.


How many languages do you provide?

To view a full list of which languages we translate in, simply click here.


How can I switch between different languages?

Switching between languages is very easy. Simply select the language that you would like to translate from the dropdown menu on the top left. It’s as simple as that.
If you would like to translate your content into Spanish for example, make sure you add the Spanish language, then select it and edit away!


How can I view my languages live?

To view your translated content live, type the following expression into your website URL. For example:

To switch default URL http://www.yourdomain.com?tblang=default 
To switch English http://www.yourdomain.com?tblang=english
Here’s an example of viewing Localizer live in Spanish: http://www.localizer.co?tblang=spanish


Why does my website browser switch to other languages?

If you have been changing and viewing different languages, you may have noticed that your website browser has changed your default languages settings. To change this back, simply enter http://www.yourdomain.com?tblang=default to switch back to your language.


Can I translate to multiple languages at the same time?

Yes, you can. Click on the text you would like to translate, and select either Human or Machine Translation. You will notice the option Translate to Multiple Languages; select this.


Can I translate my content by myself?

Yes, of course you can. When you open Localizer’s editor, click on DIY Translation.


Can I add other translators or team members?

Sure. Under my account, select Team. You can give access to other people in your team by adding them as an ‘administrator’ or a ‘translator.’


I clicked on Localizer’s editor, and it didn’t load.

Just refresh your page. If you have multiple windows open - closing them will help Localizer run smooth and fast.


How much does your service cost?

Localizer has four plans, ranging from Starter to Enterprise. We charge a monthly fee as we work round-the-clock to make sure Localizer runs flawlessly on your website.
Every time a user visits your website in another language, Localizer visits your website too - and serves your content in their language. To view more about our pricing plans, click here.


How much do human translations costs?

At present, we have two levels of translations, Business and Professional. Business translation costs 1 credit per word and is recommended for reviews and descriptions. Professional translation costs 2 credits per word and is recommended for guides, articles and publishing manuals.
We provide two levels of translations to give you greater flexibility with your multi-lingual content.


Do I need to commit to a lengthy subscription plan?

No. You can cancel your subscription at any time. To cancel your subscription, click on Settings located in your admin panel. On the bottom, you will notice the option to Close Your Account. Just follow the steps there.


When does the billing take place?

The billing takes place on the same day you signed up for every month you use Localizer.


Do you provide taxable invoices for business?

Yes we do. Under my account, select My Plan. Here you can find a list of all your payment history, located in your Payment History Section.


Can I change my credit card details?

Sure. Under my account, select My Plan and select Billing.


What happens if I forgot to pay my invoice?

Localizer automatically deducts a monthly fee from your account. However, if you have insufficient funds available, then you will receive a notification letting you know that your account has been temporarily suspended.
Don’t worry, all of your content and translations are safely stored. To resolve this issue, go to My Account and click My Plan.  Then select Payment History. If you require any further assistance, feel free to contact us.


What are your terms and conditions?

To view a full list of our terms and conditions, simply click here.