Knowledgebase

How do I begin translating?

To start translating, make sure you have integrated Localizer with your website (https://www.localizer.co/support/912792-Generic-Localizer-Integration) and that each page on your site that you would like to translate has been visited at least once. The Localizer platform needs this in order to analyze the content on the page and detect phrases for translation (https://www.localizer.co/support/558555-How-are-phrases-discovered). Once this has been completed, follow the steps below: Step 1. ...

Step-by-step website localization

After you install the Localizer code (https://www.localizer.co/support/912792-Generic-Localizer-Integration), you can begin translating your site content. It's easier than you think, just follow our step-by-step guide on how to localize your website: 1Go to Menu -> Site Settings. Add your website domain, default language and general tone. Once you're satisfied, save these changes. 2Go to Batch Translator -> Add Language to add the languages that you want to translate your website t...

How do I integrate Localizer to my website?

Localizer can be integrated with virtually any website or platform, but the method of integration will differ across each of these. For example, WordPress localization/integration is different from Joomla. Find out how to integrate Localizer with your platform, by going to the Localizer Support Portal (http://support.localizer.co/) and click "Integrations" on the left or middle of the screen. On the next screen, you'll be given a list of integration guides. Locate the guide that is releva...

What does the Localizer code do?

Localizer code is one simple line of code that adds a multilingual feature to your website, without interfering with the current system. The integration code works by detecting and analyzing your current content and changing the delivery of it to the end user. By adding the Localizer code, your website will become completely multilingual, multinational and allow you to engage better with a diverse range of audiences. If you're having trouble integrating the Localizer code with your site, pleas...

Setting up Localizer's language widget

Once you have integrated Localizer with your website (https://www.localizer.co/support/491029-How-do-I-integrate-Localizer-to-my-website), a language widget will become visible on all pages of your site. This is the Localizer language widget. The language widget gives website visitors the option to select any of the languages that you have translated your site to and view the website in that language. To make changes to the language widget, log into your Localizer account, hover over the Menu ...

What are phrases? How do they work?

A Phrase is a text block that is indexed from your website. Phrases can range from one word to a group of words and include things such as buttons, headings, descriptions, reviews and widgets. All of these use text, so when the Localizer platform analyzes your site content, these are all detected as phrases and can be translated. One way to get an understanding of how Phrases work is to view your site using Visual Translator. Select Edit Mode and all phrases will be outlined in text boxes. ...

What are the tags on phrases?

Tags that appear on phrases are taken from the HTML of your website and are created based on their class. For example, if your site has content that falls under the heading of "Features", whereby you are describing various aspects of your product, then a corresponding tag will be added to matching phrases. This function is extremely useful if you want to execute bulk actions on particular phrase segments in your content, instead of taking action on each individual phrase. To locate the tags on...

I can't see any phrases. What am I doing wrong?

For phrases to be indexed in your account on Localizer, your website must be visited (https://www.localizer.co/support/558555-How-are-phrases-discovered) after the code has been installed (https://www.localizer.co/support/491029-How-do-I-integrate-Localizer-to-my-website). Each time a web page is visited; the text strings on that page will be detected and updated by Localizer. If a page has not been visited by anyone after the code has been installed, then none of the phrases will be detected b...

How are phrases discovered?

Phrases are discovered when the Localizer platform analyzes the content on each page of your site, recognizes the native language and compiles a list of phrases that are available for translation on each page. New phrases will be discovered once the page containing the text is visited at least once. To ensure your phrases are discovered, visit your pages yourself either on a separate window or using the Visual Translator. New phrases can be located by selecting the Batch Translator tab on you...

I am seeing content under phrases not related to my website. Where did they come from?

Don’t worry, this content will not actually appear on your site. This sometimes happens as a result of some rogue browser plugins used by some visitors to your site. When someone using a plugin visits your website, Localizer detects the content which is inserted into your page by these plugins. You can remove these rogue phrases by selecting them in the Bulk Translator section and clicking the Ignore icon on the right side of the screen.

How does the 'Team' feature work?

The Team feature allows you to control access to your Localizer account. This way multiple users can direct and edit the translation of your content. If you are a team administrator, you can easily add other members to your team either as administrators or translators. You can even control which languages they have access to for translating. Access your team menu on the right drop-down menu. Add a new member to your team by selecting the new team member option. From there you can e...

I am having trouble logging in.

If you have any trouble logging in, please try the following: * Check that your username and password are correct. * If all details are correct, click the "Forgot my password" button under the login details to request a password reset (click here (https://secure.localizer.co/Signup/ForgotPassword) to do this now). * Clear all cookies on your current browser. * Try logging in using a different browser. If none of the above work, you can contact us (http://www.localizer.co/g/1239714...

I changed my content and some of the translations are lost. Where are they?

This content will be moved to the Untranslated Phrases section of your Batch Translator tab. This is because once you translate a phrase, Localizer saves the original phrase as the source (text string) and replaces this source with the translated one for each selected language. Whenever the original source is changed, Localizer cannot match this changed phrase with any translations, and so detects it as a newly discovered source. Translate this content by clicking the icon beside the phra...

How to search phrases using filters

1Login to your Localizer account and navigate to the Batch Translator tab, then click on Advanced. 2From there, you will see a list of filter options and the Set Up Automated Task button. From here, you can start using filters. Below are some of the ways you can filter: 1By tag When Localizer indexes your content, it will also add any relevant tags associated with that content. For example, if you add content that contains the tag header you can filter by this. 2By URL You ...

Why am I seeing foreign symbols in my Batch Translator tab?

On rare occasions, some foreign symbols or words may appear in your Batch Translator tab that you can't identify. For example, if your website is in English, your Batch Translator tab might display some Chinese characters under Untranslated Phrases like below: Why does this happen? In order for Localizer to index your content, someone needs to first visit your site. Once your site is visited, Localizer can detect all translatable phrases on each visited page and add them to your Batch Transl...

Enabling search for translated content

Visitors can search the translated version of your website using your existing search bar. This is really useful if you've got a particularly large website, or if your search bar is frequently used by visitors to navigate your site. To activate this search feature for translated content, follow the steps below: Step 1. Log into your Localizer account, then go to your Visual Editor tab. Step 2. Once in your Visual Editor, hover over your search bar and click the magnifying glass to ...

Adding Custom Replace Rules

Custom Replace Rules allow your developers to replace any piece of text or code on your website within minutes. To add Custom Replace Rules, you must create a new domain for your language in the Localizer dashboard before you can proceed. This can be done by visiting the language settings and clicking on SEO Settings (https://www.localizer.co/support/054105-How-do-I-set-up-a-subdomain-for-my-new-language). Custom Replace Rules are ideal for replacing Google Tracking IDs, allowing you to track...

Setting up Localizer's free currency widget

Localizer offers a free currency widget that you can easily install onto your website in just a few clicks. Using the currency widget, you can ensure that your website displays pricing in the preferred currency of your visitors. To install the currency widget, follow the steps below: Step 1. Log into your Localizer account, then hover over the Menu button on the top right of the screen. Then click on the Currency Widget heading from the drop-down menu. Step 2. Once in the currency ...

How to toggle your languages between live and draft modes

With Localizer, it's easy to make your new languages go live and start serving your translated content to your visitors. Simply follow the steps below to learn how to toggle your languages between live and draft modes: Step 1. Log into your Localizer dashboard and click on the Batch Translator tab at the top of the screen, then click on the settings button beside your selected language. Notice also that you can see the current status of your language, whether it is in Draft or Live mode. ...

Configuring the Localizer Site Settings

This option allows you to configure the Localizer Site Settings by changing the domain, adding additional domains, changing Current Language and General Tone of Translations. Follow the steps below on how to configure/update the Site Settings: Step 1. Hover over the Menu button on top right of the screen, then click on Site Settings in the drop-down menu that appears. Step 2. On the popup screen, you will be given the option to enter the URL of your site, select the language, choo...

Shopify checkout translation

Localizer code automatically switches to the user's language if that language is available. Shopify checkout is already available in English, Spanish, Portuguese, German and French. Checkout translation only works with the Responsive Checkout. Please follow the steps to check the currently available languages on your Shopify checkout. 1. From your Shopify admin, click Settings, then click Checkout. 2. Scroll down to the Checkout language section. 3. Your store's current checkout lang...

The subdomain I created for Localizer keeps redirecting to the home page of my Shopify store

To disable redirection login to your Shopify admin, click on Online Store > Domains from the left menu. Then un-check Redirect all traffic to this domain.

How to find your Localizer 'SiteID'

1) Login into your account at Localizer.co (http://localizer.co/) Don't have an account? Get one now! (http://www.localizer.co/) 2) On the Localizer editor click the Integration link under the My Account menu on the top right. 3) Your SiteID can be found within the integration code as shown below.

Can I permanently exclude text from being translated?

If you'd like to permanently exclude text from being translated, you can do so by following the steps below: Step 1. Navigate to your Batch Translator tab at the top of the page. Step 2. Select Untranslated Phrases from the drop-down bar on the left, then enter your phrase in the text box on the right. Once all pages with your phrase appear, tick the All Matching box and click on the Set Up Automated Task button as below. Step 3. In the popup window, select Ignore Phrase an...

What does the Glossary section do?

The Glossary section allows you to set up guidelines that will aid the localization of your content for you and members of your team while using Localizer's Visual Translator. While translating content using the Visual Translator, Glossary Notes may appear to notify the user about the preferred translation of a particular word or phrase. This is because either the translator, or another member of the team, has added this term to the Localizer Glossary. Doing this can improve the context...

How do I add users to my team?

To add a user to your team, follow the steps below: Step 1. Log into your Localizer account and hover over the "Menu" bar on the right side of the page, then click the "Team" option at the bottom of the list. Step 2. Click on the "New Team Member" button on the following screen. Step 3. Enter your team member's name and password, select their role (admin or translator) and the languages that you want them to have access to. Click the "Create" button to finish adding your tea...

Will Localizer affect my website's speed?

Your site speed will be minimally affected once you integrate it with Localizer. For visitors to your site, this will only mean approximately 200 milliseconds extra load time for each translated page, so there should not be any noticeable difference to the end user.

What are Automated Tasks?

Localizer's Automated Tasks feature enables you to set up an automatic translation rule or action for your website based on a set of filters that you have selected. For example, if you would like to ignore a certain word or phrase for all existing and future translation, you can set up an automated task to ensure that this happens. To set up an automated task, simply follow the steps below: Step 1. Log into your Localizer account and click on the Batch Translator tab, then select Untrans...

Is it possible to change the default language once I have started translation?

You still have the ability to change the default language of your site once you have started translating. This can be done by navigating to your Site Settings on the right drop-down menu and selecting a different language on the Current Language drop-down menu. However, we do not recommend this as it may affect all translations that have already been completed on your site. This should only be done in extreme circumstances. Please contact us at [email protected] (mailto:[email protected]

Can I export my translations?

At this stage, we do not have the export function, but if you wish to export your translations, please contact [email protected] (mailto:[email protected]) and we will do it for you.

Login and secure pages on my site are not translating

Once the code has been added to your site and Localizer has detected the phrases, visitors should be able to view the page in the language that matches their system. Please note that this will only be the case if you have translated your content to the language of the user. If you are experiencing translation issues with the certain pages on your site, please check the following: * The code has been added your site. * The page has been opened and viewed by someone after the code has been ...

What happens to numbers when translating my content?

Localizer handles numbers automatically. Just keep translating your content as usual and Localizer will create dynamic number keys for them without any additional input required. So, if there is a text string that repeats itself but with different numbers, you don’t need to translate them separately.

How to replace and customize meta tags

Localizer makes it easy to get serious with your website SEO, giving you the option to use your translated h tags to make customised meta tags for each of your languages. You can customize the meta tags on your website and replace them dynamically with translated versions of your h tags. This will keep your website SEO friendly across all the languages you want to translate your website to. You can also add static values for each meta tag to keep them the same across all your pages, or add dyn...

Setting up CNAME records for pointing your domain or subdomain to Localizer

Step 1. Log into your account on your hosting service's website Step 2. Go to the DNS management page. Step 3. Since CNAME records are special Domain Name Service (DNS) records, they may be in sections like DNS Management or Name Server Management. It's possible that you will have to turn on advanced settings to create a CNAME record. Step 4. Delete existing CNAME entries for the address you want to use with your translated site. You can also choose to simply add a new CNA...